Shipping / Returns
Machee Creates strives to ensure all items are shipped in timely and high quality fashion. All art work and products are packaged and shipped from Washington DC. Shipping usually takes place on Saturday's and should arrive within 7-10 business days.
Art prints are packed and ready to hang or frame. Greeting cards are ready to be written in and shared. Buttons are ready to be placed on to items and displayed.
Every single item is packed with love!
Return & Exchange Policy
RETURNS & EXCHANGES
Returns and exchanges are not generally accepted. If an item is received damaged you have the option of filing a claim with the post office or mail carrier. You may reorder the item(s) but must cover shipping cost. Proof of claim and damage is required within 48hrs of receiving items. Please be sure to submit photos with packaging and damage displayed.
MISSING OR LOST PACKAGES
Items will not be covered or replaced if tracking shows item as delivered. Please contact your local post office or mail carrier file a claim.